Who we are

Mango Marketing (“we”, “us”) provides digital marketing services.

Data controller: Mango Marketing

Contact: hello@mango-marketing.com

The data we collect

Enquiry details: name, email, phone, company, message (via forms or email/phone).

Client records: billing details, service notes, contracts, invoices.

Website usage: IP address, pages viewed, device/browser info (via analytics and cookies).

Social/Google profiles: if you contact us via those platforms.

We do not intentionally collect special category data.

How we use your data (and lawful basis)

Respond to enquiries and provide quotes (legitimate interests / steps to contract).

Provide services and manage our relationship (contract).

Billing, accounts, tax (legal obligation).

Improve our site and services using analytics (legitimate interests).

Marketing updates if you opt in (consent) or where permitted for existing clients (legitimate interests). You can opt out at any time.

Sharing your data

We share data only with:

Service providers acting on our instructions (e.g. website host, email provider, analytics tools, contractors).

Professional advisers (accountants, legal).

Authorities if required by law.

We do not sell your data.

International transfers

Some providers (e.g. analytics/email) may store data outside the UK/EEA. Where they do, we rely on approved safeguards such as UK/EEA Standard Contractual Clauses or adequacy decisions.

How long we keep it

Enquiries: up to 24 months after last contact.

Client and billing records: 6 years (tax/accounting).

Analytics data: per our analytics tool’s retention settings.

We delete or anonymise data when no longer needed.

Your rights (UK GDPR)

You can:

Access your data.

Correct inaccurate data.

Erase data (where applicable).

Restrict or object to processing (including marketing).

Portability (receive data in a machine-readable format).

Withdraw consent at any time (where consent is used).

To exercise these rights, contact us at hello@mango-marketing.com.

You also have the right to complain to the ICO: ico.org.uk.

Cookies and analytics

We use cookies and Google Analytics (GA4) to understand site use and improve performance. See our Cookie Policy for details and choices.

Security

We use appropriate technical and organisational measures to protect personal data. No system is 100% secure, but we aim to minimise risk and limit access to those who need it.

Third-party links

Our site may link to other websites. Those sites have their own privacy information; please review it.

Children

Our services are for businesses and adults. We don’t knowingly collect children’s data.

Changes to this policy

We may update this policy from time to time. We’ll post the latest version on this page with an updated date.

Contact: For any questions about this policy or your data, email hello@mango-marketing.com